Privacy Policy
Effective Date: November 8, 2025
Company Name: Mainland Link Shipping (MLS)
Website: [mainlandlink-shipping.com]
Mainland Link Shipping (“MLS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our logistics and freight forwarding services.
1. Information We Collect
We may collect the following types of information to provide and improve our services:
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Personal Identification Information: name, email address, phone number, company name, and job title.
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Shipping and Business Information: shipment details, addresses, tracking numbers, invoices, and customs documentation.
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Technical Information: IP address, browser type, operating system, referring URLs, and usage data collected through cookies and analytics tools.
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Communication Data: messages, inquiries, and feedback submitted through our website or email.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To provide freight forwarding, customs clearance, and logistics services.
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To process shipping orders and manage client relationships.
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To respond to your inquiries and provide customer support.
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To send service updates, quotations, and operational notifications.
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To improve website performance and user experience.
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To comply with legal and regulatory requirements.
3. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information with:
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Service Partners and Carriers: for transportation, customs, and delivery purposes.
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IT and Cloud Providers: to host data securely and manage our systems.
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Legal Authorities: when required by law or in response to valid legal requests.
All third parties are required to handle your data securely and use it only for the purposes we specify.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no transmission over the Internet can be guaranteed to be completely secure.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, or resolve disputes.
6. Your Rights
Depending on your location, you may have the right to:
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Access and receive a copy of your personal data.
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Request correction or deletion of your data.
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Object to or restrict the processing of your data.
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Withdraw consent at any time, where applicable.
To exercise your rights, please contact us at [mainlandlink-shipping.com].
7. Cookies and Tracking Technologies
Our website uses cookies to enhance browsing experience and analyze traffic. You may disable cookies in your browser settings, but some features of our site may not function properly as a result.
8. International Data Transfers
As an international logistics company, we may process and store data in countries outside your own. We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Mainland Link Shipping (MLS)
📍 Shenzhen, China
✉️ privacy@mls-shipping.com
🌐 [mainlandlink-shipping.com]