Q1: Does shipping include unloading and loading?
A: Yes, most services include loading/unloading (e.g., free ground-floor unloading; higher floors incur extra fees).
Q2: Can sensitive goods (e.g., batteries) be shipped?
A: Yes, via specialized routes (96% clearance rate).
Q3: What happens if shipping is delayed?
A: Compensation of 8% per day for delays beyond 1 day (excluding force majeure).
Q4: Are there storage options in Vietnam?
A: Yes, free storage for 3 days, then CNY 20/CBM/day.
Q5: How to avoid tax issues?
A: Ensure accurate HS codes and work with experienced logistics providers.